Contact

Questions about an order, a delivery, a return, or whether a fixture fits your setup: write to us and a real person answers.

  • Support hours: Monday to Friday, 9:00 AM to 7:00 PM ET
  • Response time: 1 to 2 business days

Include your order number if your message is about an existing order. If you are asking whether a faucet fits, send us the number of holes in your sink and the center-to-center spacing between the outer holes.

Delivery timeframes, tracking, returns and refunds are also answered on our FAQ page, our Shipping Policy and our Refund and Return Policy.